This Privacy Policy describes how CleamondBlue (“we,” “our,” or “us”) collects, uses, and protects your personal data when you visit our website or interact with our services.

By using this website, you consent to the practices outlined in this policy.

1. Who We Are

CleamondBlue Europe
Plaça D’Ausiàs March, 1 – Pl.4º Of. 5ª I Mira-sol
08195 Sant Cugat del Vallès I Barcelona
europe@cleamondblue.com
+34  (93) 1740504

We operate in compliance with the General Data Protection Regulation (GDPR) and relevant data protection laws in the jurisdictions we serve.

2. What Data We Collect

We may collect and process the following types of personal data:

  • Name, email address, phone number, company name, and location

  • Billing and shipping information

  • Order history and product preferences

  • Communications sent to us (e.g. messages or inquiries)

  • Technical information such as IP address, browser type, and cookies

3. How We Use Your Data

We use your personal data for the following purposes:

  • To process orders and deliver products

  • To respond to inquiries and customer service requests

  • To send administrative updates, invoices, or delivery details

  • To improve website functionality and user experience

  • To send marketing communications (only with your consent)

4. Sharing Your Data

We do not sell or rent your personal data.

Your data may be shared with trusted third parties only as necessary to:

  • Fulfill orders and manage logistics

  • Process secure payments

  • Provide technical or website-related services

  • Comply with legal obligations

All third-party processors are required to protect your data in accordance with GDPR standards.

5. Cookies & Tracking

Our website uses cookies to enhance browsing experience and collect usage statistics. Cookies may be used for:

  • Analytics (e.g., Google Analytics)

  • Website performance

  • Remembering preferences (e.g., language, cart contents)

You can control cookie settings via your browser preferences.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct or update your personal information

  • Request deletion of your data (“right to be forgotten”)

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at europe@cleamondblue.com.

7. Data Retention

We retain personal data only as long as necessary for business, legal, or regulatory purposes. When no longer required, your data will be securely deleted or anonymized.

8. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These include secure servers, encrypted communications, and restricted access protocols.

9. International Transfers

If data is transferred outside the EU/EEA, we ensure it is done under lawful mechanisms and with appropriate safeguards in place, as required under GDPR.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The latest version will always be available on our website with the effective date noted at the top.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact:

europe@cleamondblue.com
Plaça D’Ausiàs March, 1 – Pl.4º Of. 5ª I Mira-sol
08195 Sant Cugat del Vallès I Barcelona
+34  (93) 1740504